All bookings with Surfers Paradise Cruises are subject to our Terms and Conditions of Booking, Disclaimer / Exclusion of Liability, and Privacy Statements.

Please note you must be over 18 to book a charter.

By definition the “charterer” is the organiser of the cruise be it an individual, individuals, group, company – or other association, or a group of people, of whatever description. Whereas the “boat supplier” is Party Cruise (Qld) Pty Ltd ABN 75 120 491 625 of Gold Coast QLD.

In making final payment for your charter boat, catering, bar and / or entertainment options, as displayed on this site or arranged otherwise prior to commencement of the charter you accept the following Terms and Conditions:


General conditions of booking:

  • Charters cannot be booked on Saturday nights due to our permanent Party Cruise - as seen on the home page.
  • Charters will be confirmed upon receipt of payment and the boat will be held in the name of the individual charterer or group.
  • The confirmation will detail the legal relationship between the charterer and the boat supplier.
  • After the initial Confirmation of Charter, and usually within 14 days, the boat supplier will contact the charterer and provide additional information related to the charter - such as extra services and “tailoring” of your charter to suit the occasion.
  • For your comfort it may be necessary to amend itineraries or arrangements due to either weather or other operational needs. The boat supplier reserves the right to vary itineraries, schedules and conditions of cruise without notice.
  • As a general rule cash payment on embarkation is not permitted unless prior arrangements have been made. If paying by cheque it must be received 10 days prior to departure to ensure funds have been processed.
  • Government regulations prohibit smoking within the interior cabin areas of the boat.

Surfers Paradise Cruises provide experienced crew to drive and manage the vessel throughout the charter. Tables and chairs are included and optional extras are available. These include bar packages, DJ and entertainer.

Inclusions:

  • Use of the vessel for the stipulated 3 or 4 hours. The charter price is for 3 hours. Each additional hour incurs a cost to be determined by Surfers Paradise Cruises.
  • Access to the vessel no more than 1 hour prior to vessel departure for decorating unless prior arrangements have been made.

Cleaning:

  • Charters include a cleaning charge to clean the vessel’s public areas.
Security:
  • For every charter security guards must be hired for the cruise (2 included additional cost applies if over 100 passengers).

Bar Service:

  • Surfers Paradise Cruises is a licensed venue and will supply all alcoholic beverages (additional costs apply).
  • No alcohol is to be brought on board by the Charterer or their guests.
  • Responsible Service of Alcohol is always adhered to and we reserve the right to refuse to serve intoxicated persons.

Underage Guests:

It is the charterer's responsibility to advise of underage guest numbers. Underage guests are permitted on board, however ID will be checked on arrival and a wristband system will ensure we distinguish between overage and underage guests. There is an extra fee of $50.00 for the purchase of our wristbands. If any underage passengers are seen consuming alcohol Surfers Paradise Cruises will terminate the charter immediately with no refund to the charterer.

Payment Schedule:

Charters:

  • A $500 deposit and a copy of the signed contract is required to confirm your booking. This is required 7 days after you receive the contract.
  • A bond to be determined by Surfers Paradise Cruises is payable prior to the charter and will be refunded following the cruise (conditions apply).
  • At the conclusion of the cruise an inspection of the vessel will be carried out with the Charterer and any damage to the vessel will be deducted from the bond.

Catered Charters:

  • While Surfers Paradise Cruises supports catered functions it does not provide the catering
  • All catering is to be organized by the charterer- preferred caterers phone numbers will be supplied by Surfers Paradise Cruises.

All Charters:

  • All prices are in Australian Dollars and include Australian Goods & Services Tax (GST 10% as at March 2007)
  • Prices are subject to alteration without notice, however prices and rates as detailed on the confirmation will remain firm if not altered by the Boat Supplier sixty days prior to the date of the function.
  • Confirmation of final passenger numbers and settlement of account in full must be made 7 working days prior to the function.
  • In the event that the operator fails to carry out the specific services monies will be refunded accordingly either in full or in part.
  • Your function will only proceed if full payment is received 7 working days prior to your function.
  • Credit card processing fees apply to all bookings as follows:
    • Mastercard and Visa – 2%
    • Amex and Diners – 3%

Cancellation Policy:

Cancellation of a function due to any reason, not the fault of the operator, will result in cancellation charges as follows:

  • Up to 31 days prior - 20% of total charter fee.
  • Within 30 days to 7 working days prior - 50% of total charter fee.
  • 7 working days or less - 100% of total charter fee.

IMPORTANT INFORMATION - DISCLAIMER / EXCLUSION OF LIABILITY

  • Whilst the boat supplier will take all responsible steps to provide an enjoyable charter and entertainment, it accepts no liability for any loss of enjoyment experienced by participants due to circumstances beyond its control. The boat supplier further accepts no liability for any loss beyond its reasonable control and provides no warranties in addition to those set out in the Trade Practices Act 1974, and nothing herein restricts the charterer or individual guest of the charterer, from exercising their rights and remedies pursuant to law.
  • There is no liability by the boat supplier until the boat supplier notifies the participant (by way of a booking confirmation and / or confirmation of payment advice) that moneys have been received by the boat supplier.
  • The boat supplier, in some instances, will only act as agent, of any component/s of the charter. Whilst the boat supplier takes all reasonable care in selecting these other suppliers of boats or services (components) it cannot accept responsibility for these other suppliers conduct or the conduct of their representative/s, employees, and agents, or any ramifications of that conduct.
  • The sub contractors of services (e.g. entertainment providers), maintain their own Responsibility and Liability conditions and a copy of same will be available to charterers, or individual guests of the charterer, on request and before commencing of the charter.
  • The boat supplier reserves the right to exclude a person from participating in a charter, either before commencement or during the charter, if a person has a mental or physical condition which is, in the opinion of any representative of the boat supplier, such as to render them incapable of caring for themselves, or whereby they become objectionable to other onboard guests or crew members, or they become a hazard to themselves or other guests or onboard crew members.
  • The boat supplier and / or its representative/s, will not be responsible for expenses resulting in such persons being precluded from participating in the charter, or completing the charter as booked by the charterer.
  • Whilst it is unlikely the cruising itinerary will change, the boat supplier reserves the right to make alterations without notice. Alterations may be due to strikes, weather conditions, exclusion zones, bushfires, local festivals, acts of nature, or other reasons.
  • Whilst every effort is made to ensure on time departure the boat supplier is unable to guarantee the exact departure (and return) times of any charter, and are not to be held liable for any missed connections nor any expense involved with delays.